Refund Policy

At Shifa Organics (www.shifaorganics.store), we prioritize your satisfaction. If you are not entirely satisfied with your purchase, we’re here to help with our 7-day refund policy.

Eligibility for a Refund

• Items must be returned within 7 days of receiving your order.

• The product must be unused, in its original condition, and in its original packaging.

• Proof of purchase, such as a receipt or order confirmation, is required.

Non-Refundable Items

• Products that have been used, damaged, or altered after delivery.

• Custom or personalized items.

• Sale or clearance items.

Refund Process

1. Contact our customer support team at support@shifaorganics.store within 7 days of receiving your order to initiate the refund process.

2. Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

3. Approved refunds will be processed within 7 business days and credited to your original payment method.

Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• We recommend using a trackable shipping service for returns.

Contact Us

For any questions or to start a return, please reach out to us at: Email: support@shifaorganics.store